At Paarishnu, every product is lovingly handcrafted by our artisans from Village Malhar in Udhampur, Jammu & Kashmir. Because each creation is made with care and intention, we also ensure that the journey from our hands to yours is safe, smooth, and transparent.
1. Shipping Locations
We currently ship across India and select international locations. If your country or region isn’t listed at checkout, feel free to contact us directly—we’ll do our best to help!
2. Order Processing Time
- Each product is made to order or in small batches, so please allow 3–7 business days for order processing before dispatch.
- For custom or personalized items, processing may take slightly longer. We’ll notify you in such cases.
3. Delivery Time
- Domestic Shipping (India): 4–9 business days after dispatch
- International Shipping: 10–21 business days depending on location and customs clearance
(Delays may occur during holidays, festivals, or due to unforeseen logistical issues.)
4. Shipping Charges
- Shipping rates are calculated at checkout based on the destination, weight, and size of your order.
- Free shipping is available for domestic orders above ₹[Insert Amount].
5. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with a tracking number and courier details. You can track your shipment in real-time through the courier’s website.
6. Packaging
All Paarishnu products are carefully packed using eco-conscious materials to ensure they reach you safely and sustainably.
7. Delayed or Lost Shipments
While we partner with reliable courier services, delays can occasionally happen. If your package is delayed or appears lost:
- Please allow a few extra days for delivery.
- Contact our support team at [Insert Email] with your order number—we’ll look into it immediately.
8. Customs & Duties (International Orders)
For international shipments, customs duties or import taxes (if any) are the responsibility of the recipient. Paarishnu is not liable for delays or charges due to customs processing.