Terms and Conditions

Welcome to Paarishnu. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By engaging with Paarishnu, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Information

Paarishnu is a creative venture that offers handcrafted items designed and produced by artisans from Village Malhar in the Udhampur district of Jammu & Kashmir. Each product is crafted with care, reflecting our mission of positivity, motivation, and sustainability.

2. Products and Descriptions

All products are handmade and may vary slightly in color, size, or design due to their artisanal nature.
We make every effort to display the products accurately on our website, but slight variations are expected and celebrated as part of their uniqueness.

3. Orders and Payments

Orders can be placed through our official website or authorized platforms.
Full payment must be made at the time of purchase unless otherwise specified.
We accept [mention payment methods, e.g., credit/debit cards, UPI, PayPal, etc.].
Paarishnu reserves the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or product description, or suspected fraud.

4. Shipping and Delivery

We deliver across India (and internationally where applicable).
Shipping timelines vary based on the product and delivery location. Estimated delivery times are shared at the time of checkout.
Paarishnu is not liable for delays caused by external factors such as weather, strikes, or courier issues.

5. Returns and Exchanges

Due to the handcrafted nature of our products, we only accept returns or exchanges in case of damaged or defective items.
Requests must be made within 7 days of receiving the order, accompanied by clear photos and order details.
Approved returns must be unused and in their original packaging.

6. Intellectual Property

All content on the Paarishnu website—including text, designs, logos, images, and product descriptions—is the intellectual property of Paarishnu.
No content may be copied, reproduced, or used for commercial purposes without prior written consent.

7. Sustainability and Artisan Support

By purchasing from Paarishnu, you support rural artisans and contribute to ethical and sustainable craftsmanship.
We are committed to fair trade principles and ensuring artisans receive equitable compensation for their work.

8. Privacy Policy

We respect your privacy. Any personal data shared with us is handled as per our [Privacy Policy].
We do not sell or share customer data with third parties without consent.

9. Limitation of Liability

Paarishnu is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
All products are meant for decorative or personal use only. We are not responsible for misuse or damage due to handling.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts of Jammu & Kashmir.